Customers’ expectations of their interactions with businesses are being transformed by technology. We spoke to leading tech companies to find out how engaging effectively with customers via innovative tools has become a key driver of success.
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Following a recent €90m investment from private equity house Volpi Capital, Irish IT services company Version 1 is on the acquisition trail. CEO Tom O’Connor outlines his strategy.
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Customer engagement lies at the heart of EASI’R, a provider of a customer relations management platform for the automotive industry. We caught up with co-founder and CEO Mikael Moeslund.
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With many firms waking up to the threats of digital disruption and with new technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT) still in their relative infancy, there were plenty of compelling reasons to turn to M&A.
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