Market growth drivers
The global systems integrator market is projected to be worth $195.5bn in 2022, a CAGR of 7.9%, driven by a focus on digital initiatives, particularly prioritised around consumer facing functions such as marketing, sales and user experience.
Many firms lack the skills or time resources to be able to undertake major IT projects in-house. Particularly for ERP systems the market is transitioning from services offered by a single monolithic provider such as SAP or Oracle to ‘post-modern ERP’ where systems are loosely coupled together. The emergence of low code or no code solutions looks set to disrupt the market further as many organisations demand reusable assets, skills and solutions to deliver applications at speed.
Systems integrators are also increasingly capitalising on the ‘trust crisis’. Consumer awareness of how their personal data is being collected and used by organisations has never been higher. Alongside a climate of increasing regulation such as the GDPR directive and a number of high profile data breaches and subsequent fines, there are a number of sobering reminders of the organisational liability associated with the storage of consumer data. Systems integrators can be vital in establishing, monitoring and reviewing the data processing procedures and creating the necessary safeguards.