Clearwater International advises Littlefish on its investment from Bowmark Capital
Clearwater International has advised the shareholders of Littlefish, a leading mid-market IT managed services provider, on a significant investment from Bowmark Capital. This is the second time Clearwater International have advised Littlefish, having also been lead advisers on LDC’s investment in 2018.
Littlefish has existed in its current guise since 2010 providing a comprehensive range of managed IT, cyber security, cloud and IT consultancy services to over 200 customers across both the private and public sectors.
Littlefish has built a leading position in the market through a combination of high-quality service delivery, operational automation, and an organisational structure that enables the business to outcompete the larger, traditional outsourcers. Its services are highly tailored to the needs of each customer, allowing the business to achieve a category-leading net promoter score of nearly 80. This is delivered from UK only service centres, with many staff active participants in the company’s academy, which facilitates and rewards individual improvements in technical capability, service quality, and customer satisfaction.
As a result, Littlefish is delivering annual organic revenue growth of over 20%, boosted by its cyber security proposition for which it is generating a strong market reputation.